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This Restaurant Owner Shuts Down a Whiny Bean-Counting Reviewer on TripAdviser
You can't satisfy everyone. This one restaurant owner had the experience of dealing with one reviewer on TripAdviser. She was unhappy she was charged for a cup of water and lemon. Very, very unhappy. Here's how he responded.1.2.3.4.5.
Here's How Far Airbnb Will Go To Ensure Customers Are Well Taken Care Of
Airbnb recently improved its customer service staff with a team of 50 investigative agents to look for guests who abuse their hosts' generosity. This move came after the company had enough of seeing its brand name associated with a small number of h...
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